# Stigg Pricing

Start free. Pay as you grow. Deploy anywhere.

Stigg is the usage runtime that decides what every customer, user, and agent is allowed to do. Credits, entitlements, metering, and governance in a single enforcement layer.

## Plans

| Plan  | Price            | Entities/mo | Events/mo  | Rate Limit     |
| ----- | ---------------- | ----------- | ---------- | -------------- |
| Build | Free             | 10,000      | 5,000,000  | 1K events/sec  |
| Pro   | $399/mo annual   | 10,000      | 25,000,000 | 10K events/sec |
| Pro   | $499/mo monthly  | 10,000      | 25,000,000 | 10K events/sec |
| Scale | From $50K/yr     | Custom      | Custom     | 50K events/sec |
| BYOC  | From $150K/yr    | Custom      | No billing | 1M+ events/sec |

Pro is available with monthly or annual billing. Annual saves ~20%.
Scale and BYOC are annual contracts only.

## Managed Entities

A managed entity is any object in your system that Stigg makes a real-time enforcement decision for: a customer account with entitlements, a user with a subscription, an AI agent with a credit budget, or a team with a spending limit.

One object = one entity. A customer with 3 subscriptions and 2 wallets counts as 1 entity. Sandbox, test, and inactive objects don't count.

### Build (Free)

| Allowance           | Overage | Ceiling |
| ------------------- | ------- | ------- |
| 10,000 entities/mo  | —       | 10,000  |

At the ceiling: new entity creation is paused. Existing enforcement continues. Upgrade to Pro.

### Pro (Graduated Pricing)

| Entity Tier          | Per Entity / Month | Per Entity / Year |
| -------------------- | ------------------ | ----------------- |
| First 10,000         | Included           | Included in $399  |
| 10,001 – 50,000      | $0.07              | $0.84             |
| 50,001 – 100,000     | $0.04              | $0.48             |
| Above 100,000        | Contact Sales      | → Scale           |

Graduated pricing: you only pay the higher rate on entities in that tier. Overages are auto-billed monthly.

### Scale (Committed Pricing — annual contract only)

| Committed Volume      | Per Entity / Month | Per Entity / Year |
| --------------------- | ------------------ | ----------------- |
| Up to 100,000         | $0.035             | $0.42             |
| 100,001 – 500,000     | $0.025             | $0.30             |
| 500,001 – 2,000,000   | $0.012             | $0.144            |
| Above 2,000,000       | Contact Sales      | → BYOC            |

Scale includes a platform fee (from $30K/yr) plus committed entity pricing. Minimum commitment from 50K entities. Overages above committed block: next-tier rate + 15% premium.

### BYOC (Committed Pricing — annual contract only)

| Committed Volume       | Per Entity / Month | Per Entity / Year |
| ---------------------- | ------------------ | ----------------- |
| Up to 250,000          | $0.025             | $0.30             |
| 250,001 – 1,000,000    | $0.012             | $0.144            |
| 1,000,001 – 5,000,000  | $0.006             | $0.072            |
| 5,000,001+             | $0.003 – 0.005     | Negotiated        |

BYOC includes a platform fee plus BYOC deployment fee plus committed entity pricing. Minimum deal from $150K/yr.

## Usage Events

Usage events are events ingested to Stigg for metering and billing purposes. SDK-cached operations don't count.

### Build (Free)

| Allowance             | Overage        | Ceiling    |
| --------------------- | -------------- | ---------- |
| 5,000,000 events/mo   | $50 per 1M     | No ceiling |

Usage is never cut off on Build. Overages are billed monthly.

### Pro (Graduated Pricing)

| Event Tier            | Per 1M Events | Per Event   |
| --------------------- | ------------- | ----------- |
| First 25M / month     | Included      | Included    |
| 25M – 100M            | $30           | $0.00003    |
| 100M – 250M           | $20           | $0.00002    |
| 250M – 500M           | $15           | $0.000015   |
| Above 500M            | Contact Sales | → Scale     |

Overages are auto-billed monthly. Usage is never cut off.

### Scale (Committed Pricing — annual contract only)

| Committed Volume      | Per 1M Events | Per Event    |
| --------------------- | ------------- | ------------ |
| Up to 100M / month    | $25           | $0.000025    |
| 100M – 500M           | $18           | $0.000018    |
| 500M – 1B             | $12           | $0.000012    |
| Above 1B              | Contact Sales | → BYOC       |

Event volumes are committed annually as part of the Scale contract. Overages above committed volume: next-tier rate + 15% premium.

### BYOC

No per-event billing. Events run on your infrastructure. Stigg charges a BYOC deployment fee only.

| Deployment Scope   | Annual Fee    |
| ------------------ | ------------- |
| Full Stack         | $100,000/yr   |
| Metering only      | $50,000/yr    |
| Credits only       | $40,000/yr    |
| Governance only    | $35,000/yr    |

BYOC requires the BYOC plan. Rate limit: unlimited, constrained by your infrastructure.

## Rate Limits

| Plan  | Default           | Available Upgrades                               |
| ----- | ----------------- | ------------------------------------------------ |
| Build | 1,000 events/sec  | —                                                |
| Pro   | 10,000 events/sec | 25K ($1,500/mo), 50K ($3,500/mo), 100K (→ Scale) |
| Scale | 50,000 events/sec | 100K ($5,000/mo), above 100K → BYOC              |
| BYOC  | 1,000,000+ events/sec | Unlimited (your infrastructure)              |

When you hit the rate limit, Stigg returns 429 responses. Existing enforcement continues. Queued events are not lost.

## High-Volume Examples

Costs on the Pro plan at common entity + event volumes:

- **25K entities, 25M events**: $399 base + $1,050 entities = **$1,449/mo** ($17,388/yr)
- **50K entities, 50M events**: $399 + $2,800 entities + $750 events = **$3,949/mo** ($47,388/yr)
- **75K entities, 100M events**: $399 + $3,800 entities + $2,250 events = **$6,449/mo** ($77,388/yr)
- **100K entities, 250M events**: Approaching Pro ceiling → talk to Scale team

Example Scale deals (illustrative, actual pricing is negotiated):

- **100K entities, 100M events**: ~$30K platform + $42K entities + $30K events = **~$102K/yr**
- **250K entities, 250M events**: ~$30K platform + $87K entities + $62K events = **~$179K/yr**
- **500K entities, 500M events**: ~$30K platform + $162K entities + $116K events = **~$308K/yr**

Example BYOC deals (illustrative):

- **1M entities, Full Stack BYOC**: $100K deployment + $183K entities = **~$283K/yr**
- **5M entities, Full Stack BYOC**: $100K deployment + $471K entities = **~$571K/yr**

## What's Included on Every Plan

All plans — including Build (free) — include:

- Full credits engine (wallets, burn-down, top-ups, balances, expiry)
- Full entitlements engine (boolean, config, metered, limits, soft/hard caps)
- Full governance (hierarchies)
- Invoicing (Stigg, Stripe, Airwallex)
- Stripe billing integration
- HubSpot CRM
- CSV + API data export
- Webhooks
- All SDKs, REST API, MCP server, CLI
- SOC 2 Type II, SOC 1 Type II, ISO 27001, GDPR compliance

## Feature Comparison

### Integrations

| Feature                                         | Build | Pro        | Scale     | BYOC      |
| ----------------------------------------------- | ----- | ---------- | --------- | --------- |
| Billing: Stripe                                 | ✓     | ✓          | ✓         | ✓         |
| Billing: Zuora, Chargebee, NetSuite, Salesforce | —     | —          | ✓         | ✓         |
| CRM: HubSpot                                    | ✓     | ✓          | ✓         | ✓         |
| CRM: Salesforce                                 | —     | —          | ✓         | ✓         |
| Data: Snowflake, BigQuery, Databricks, S3       | —     | $150/mo ea | Included  | Included  |
| SDKs, API, MCP server, CLI                      | ✓     | ✓          | ✓         | ✓         |

### Platform

| Feature              | Build               | Pro             | Scale                     | BYOC                               |
| -------------------- | ------------------- | --------------- | ------------------------- | ---------------------------------- |
| Environments         | 1 prod + 2 non-prod | Unlimited       | Unlimited                 | Unlimited                          |
| Products             | 3                   | Unlimited       | Unlimited                 | Unlimited                          |
| Widgets              | Powered by Stigg    | Custom-branded  | Custom-branded            | Custom-branded                     |
| RBAC                 | —                   | —               | Up to 10 roles            | Unlimited                          |
| SSO (SAML)           | —                   | —               | ✓                         | ✓                                  |
| Audit trail          | 7-day rolling       | Full audit log  | Enterprise + SIEM export  | Enterprise + SIEM export           |
| Deployment           | Cloud               | Cloud           | Cloud                     | Cloud + BYOC / In-VPC / air-gapped |

### Support

| Feature              | Build         | Pro               | Scale                  | BYOC                        |
| -------------------- | ------------- | ----------------- | ---------------------- | --------------------------- |
| Support tier         | Community     | Standard          | Premium                | Premium                     |
| Channels             | Docs, Intercom| Email, chat       | + Dedicated Slack      | 24/7 Slack + CSM + TAM      |
| Sev 1 response       | No SLA        | 2 business hours  | 1 hour                 | 30 minutes                  |
| Sev 2 response       | No SLA        | 8 business hours  | 4 hours                | 2 hours                     |
| Platform SLA         | Best-effort   | 99.95%            | 99.99%                 | 99.99%                      |

### Compliance & Contracts

| Feature              | Build               | Pro                  | Scale                    | BYOC                              |
| -------------------- | ------------------- | -------------------- | ------------------------ | --------------------------------- |
| Compliance           | SOC2, SOC1, ISO, GDPR | Same               | + Compliance export      | + DPA/MSA redlines, FedRAMP path  |
| Contract             | Click-through ToS   | Standard terms       | Annual contract only     | Custom MSA, multi-year            |
| Implementation       | Self-serve docs     | Self-serve docs      | Go-Live package included | Go-Live package included          |
| Named CSM            | —                   | —                    | ✓                        | ✓                                 |

## FAQ

### What is a managed entity?

Any object in your system that Stigg makes a real-time enforcement decision for. If Stigg checks whether something is allowed to happen — whether that's a customer accessing a feature, a user consuming credits, an agent spending against a budget, or a team hitting a rate limit — that object is a managed entity.

### How are entities counted? Will I be double-billed?

One object = one entity. Period. A customer account with 3 subscriptions, 2 credit wallets, and 50 entitlements counts as 1 entity. Subscriptions, wallets, and entitlements are attributes of the entity, not separate billable objects. We never count the same real-world object twice.

### What counts as an entity?

- A customer account with entitlements
- A user with a subscription or usage limits
- An AI agent with a credit budget
- A team or department with a spending limit

What doesn't count: containers with no enforcement (pure grouping nodes), sandbox/test entities, inactive or soft-deleted entities, and non-production environments.

### What is a usage event?

A usage event is any event you send to Stigg for metering and billing. These are the raw usage signals — API calls, token consumption, feature usage, agent actions — that Stigg ingests to track consumption against entitlements and credit balances. SDK-cached operations that don't hit Stigg's API are not counted.

### What happens when I hit my entity limit on Build?

Your existing enforcement continues — nothing breaks in production. New entity creation is paused until you upgrade to Pro. You'll see a warning in your dashboard and receive an email notification.

### What happens if I exceed my included events?

On Build: overages are billed at $50 per 1M events. On Pro: graduated overage pricing kicks in automatically. On both plans, usage is never cut off — your billing and enforcement keep working. You'll see usage approaching the limit in your dashboard.

### Can I start on Build and upgrade later?

Yes. You can upgrade to Pro from your dashboard with a credit card at any time. Your data, configuration, and integrations carry over. Build is production-ready — it's not a trial.

### What's the difference between Pro and Scale?

Pro is self-serve. You sign up, pay with a credit card, and manage everything yourself. Scale is for companies that benefit from committed pricing (lower per-unit rates), need RBAC and SSO for their team, require enterprise billing integrations (Zuora, Salesforce, NetSuite), or want premium support with a dedicated Slack channel. Scale includes a Go-Live implementation package and a named CSM. Scale requires an annual contract with a minimum commitment starting from $50K/yr.

### What is BYOC?

Bring Your Own Cloud. Stigg deploys the full enforcement runtime on your infrastructure — your VPC, your data center, your air-gapped environment. Events run on your machines, so there's no per-event billing. You pay a deployment fee plus committed entity pricing. BYOC is for companies that need data sovereignty, ultra-low latency, or throughput above 100K events/sec. Minimum deal from $150K/yr with an annual contract.

### Do you charge per seat?

No. Stigg does not charge per seat, per user, or per subscription. You're billed by managed entities (objects Stigg enforces for) and usage events (metering ingestion). This means caching, optimization, and efficient architecture don't increase your Stigg bill.

### What compliance certifications do you have?

SOC 2 Type II, SOC 1 Type II, ISO 27001, and GDPR compliance are baseline across all plans, including Build (free). Scale and BYOC plans additionally support compliance exports, custom DPA/MSA redlines, and FedRAMP readiness path.

### What billing systems does Stigg integrate with?

Build and Pro: Stripe. Scale and BYOC: Stripe, Zuora, Chargebee, NetSuite, Salesforce Billing, and DIY/custom billing systems. Invoicing (through Stigg, Stripe, or Airwallex) is available on all plans.

### What changed from Stigg 1.0?

We replaced seat-based and subscription-based pricing with entity-based pricing. We introduced BYOC deployment for companies needing data sovereignty and unlimited throughput. We added native invoicing on every plan. We made the full credits engine and entitlements engine available on the free tier. And we restructured from three plans (Build/Scale/Govern) to four (Build/Pro/Scale/BYOC).